Observability tools for IT performance and user experience

Boost IT performance and user experience with observability tools tailored for large enterprises.

SLOW IS THE NEW DOWN

Bureaux

A specialized observability platform adapted to IT teams

Phenisys is an independent observability platform and French IT consulting firm focused exclusively on IT observability and application observability.

If you are experiencing IT slowdowns and want to take back control, we can help.

Application Performance Management (APM)

Drive your application performance with end-to-end monitoring. Monitor every line of code. Enable the DevOps approach.

Network Performance Management (NPM)

Monitor the overall performance of your IT system by analyzing 100% of your traffic. Troubleshoot efficiently from network layers to application transactions.

User Experience Management (UEM)

Measure and understand the digital experience of all your users. Turn their feedback into facts and improve satisfaction. Boost your proactivity!

Managed Performance Services

Responsive support. Targeted expertise. Regular reporting. Performance management. Let us handle your performance operations!

What do we provide?

Phenisys goes far beyond standard monitoring vs observability debates: our mission is to make invisible issues visible before they impact your business. Our consultants support you in choosing, deploying and managing the best observability tools available, including deep integrations with Dynatrace, Splunk and Riverbed. Whether you are looking to assess the software observability of a critical application, to detect root causes of latency in complex network topologies or monitoring end-to-end performance down to the user level, we offer full-spectrum observability solutions.

Our services

We bring you years of experience, proven best practices and the most reliable observability solutions on the market to support you throughout the entire lifecycle of IT performance management.

Consulting & Audit

Understand your performance issues and address them using our expertise and the best solutions on the market.

Engineering & Implementation

Proactive and solution-oriented, our engineers design, plan, and execute the deployment of your performance monitoring solutions.

Managed Services

Benefit from ongoing expertise to help you maintain control and continuously improve your IT system’s performance.

Phenisys combines engineering depth with real-world insight to offer a unique observability framework that empowers IT teams:

Real-world diagnostics, not raw data

Thanks to our deep integration with tools like Dynatrace and Splunk, our solutions provide clear visualizations and actionable insights, not just metrics. Unlike a generic observability solution, our configurations are tailored to your environment and your teams’ needs.

Multi-persona observability

Our interfaces and outputs are designed to be immediately usable by network engineers (NOC), helpdesk staff (OPS), Microsoft Teams admins and C-level stakeholders. No jargon. No friction. Just clarity.

A pure-play approach to DevOps observability

We help IT organizations embed observability DevOps principles at the core of their operations. From performance SLAs to incident analysis, Phenisys enables continuous improvement by bringing data visibility to every stage of the lifecycle.

We offer consulting, tool configuration and managed services to operationalize DevOps observability across your entire stack. Our experts help define relevant KPIs, set up custom dashboards and enable automated alerting.

Your application for observability in MS Teams: a turnkey solution for modern workplaces

Phenisys offers a high-impact, agent-less solution for application observability focused on Microsoft Teams. Unlike Microsoft’s native tools (CQD), our Teams Observability app provides granular diagnostics and intelligent summaries that empower IT teams to respond faster and smarter.

Key features include:

  • Waterfall timeline views of every call
  • AI-based root cause analysis
  • Geolocation of endpoints and infrastructure
  • Network observability tools per site or subnet
  • Integration with Dynatrace and Splunk

This solution helps clients reduce escalations, speed up incident resolution and improve the digital employee experience (DEX), without installing agents on user devices.

Our blended pricing model makes this the most cost-effective observability and monitoring platform for global organizations using Teams at scale.

Designed for large enterprises, built for clarity

Our clients are large, multi-site organizations operating internationally. From banking to pharma to manufacturing, we work with sectors where collaboration quality and service uptime are business critical.

What makes us different?

  • Monitoring and observability designed together
  • Deployments that support your compliance and data governance policies
  • Clear ROI through reduced incident handling time and tool rationalization

Phenisys is more than a reseller or integrator. We are your long-term partner for performance excellence.

Let’s build observability into your IT DNA

Whether you are looking for the best observability platforms, evaluating Datadog, Dynatrace, Grafana Labs or Splunk Observability? We support you from consulting on solution selection (needs assessment, use case analysis, RFP, PoC) to customized integration with your processes and teams.

Our consultants don’t just plug in software: they enable your teams to master it. Every engagement is designed to transfer knowledge, reduce friction and generate immediate value.

Ready to improve visibility, performance and control?
Get in touch with Phenisys today for a tailored observability assessment.